Payments FAQ

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What kind of payment can I use to purchase?

At the end of the purchase process you will be redirected to the PayPal site where you can pay with your PayPal account or with one of the following credit cards: Visa, Visa Electron, Mastercard, American Express.
Alternatively, you can choose to pay directly with your credit card. This payment gateway is provided by Stripe Inc. Currently, Stripe payment gateway accept the following credit cards: Visa, MasterCard, American Express, Discover, Diners Club and JCB.

Why was my credit card declined?

The credit card may be refused for the following reasons:
-The Card may have expired. Verify that the expiration date of the credit card is valid.
-It could have reached the card spending limit. Check with the bank that it has not exceeded the limit of the amount allowed limit for purchases.
-It Is possible that the data entered is incorrect. Verify that all data entered into the necessary fields are correct.

Is it safe to use my credit card on the website?

Yes, the website itself, and Evielle, do not handle directly the credit cards data. The payment gateways providers are in charge to guarantee the security of all transactions.

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