General FAQ

Home / General FAQ

In which countries does Evielle sells its products?

Italy and United States.

Can I check my order status?

Yes, via the “My Account”, in the orders it will be possible to consult the status of the order.

How can I cancel or change my order?

You can modify or cancel an already completed order only until it is in “waiting” status. Once the order is processed, its content cannot be modified.

What if I need further information?

Check Payment Methods, Shipping Methods and Refunds pages or contact our Costumer Care +1 646 415 1956 or

Still Have Questions?